Last Updated: 11-Jul-2025
1. Introduction
This Cookie Policy explains how AdVideoPro.ai ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at advideopro.ai or use our AI video creation platform (collectively, the "Service").
This policy should be read alongside our Privacy Policy and Terms of Service to understand how we collect, use, and protect your information.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies contain information that is transferred to your device's hard drive and help us recognize your browser, remember your preferences, and improve your overall experience with our Service.
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the basic functionality of our Service and cannot be disabled:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
session_id |
Maintains user session | Session | First-party |
csrf_token |
Security protection | Session | First-party |
auth_token |
User authentication | 30 days | First-party |
cookie_consent |
Remembers your cookie preferences | 1 year | First-party |
Purpose:
- Enable core platform functionality
- Maintain security and prevent fraud
- Remember your login status
- Process video uploads and AI generation
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our Service:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
_ga |
Google Analytics tracking | 2 years | Third-party |
_gid |
Google Analytics session tracking | 24 hours | Third-party |
_gat |
Google Analytics throttling | 1 minute | Third-party |
mixpanel_* |
User behavior analytics | 1 year | Third-party |
hotjar_* |
User experience analytics | 1 year | Third-party |
Purpose:
- Analyze website traffic and usage patterns
- Understand user behavior and preferences
- Improve platform performance and features
- Monitor AI processing efficiency
- Track feature adoption and usage
3.3 Functionality Cookies
These cookies enhance your experience by remembering your preferences:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
user_preferences |
UI settings and preferences | 1 year | First-party |
video_quality |
Preferred video quality settings | 6 months | First-party |
dashboard_layout |
Custom dashboard configuration | 1 year | First-party |
language |
Language preference | 1 year | First-party |
timezone |
Timezone setting | 1 year | First-party |
Purpose:
- Remember your customization preferences
- Maintain your preferred video quality settings
- Save your dashboard layout and organization
- Keep your language and region settings
- Enhance user experience across sessions
3.4 Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and measure campaign effectiveness:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
_fbp |
Facebook Pixel tracking | 3 months | Third-party |
_gcl_au |
Google Ads conversion tracking | 3 months | Third-party |
linkedin_* |
LinkedIn advertising | 3 months | Third-party |
twitter_* |
Twitter advertising | 3 months | Third-party |
utm_* |
Campaign tracking | 6 months | First-party |
Purpose:
- Deliver personalized advertisements
- Track marketing campaign effectiveness
- Measure conversion rates and ROI
- Retarget visitors with relevant content
- Optimize advertising spend and strategy
4. How We Use Cookies
4.1 Platform Functionality
- User Authentication: Securely log you in and maintain your session
- Video Processing: Track AI video generation progress and status
- Project Management: Remember your video projects and workspace settings
- Collaboration: Enable team features and project sharing
4.2 Personalization
- User Interface: Customize your dashboard and tool preferences
- Content Recommendations: Suggest relevant templates and features
- Workflow Optimization: Adapt the platform to your usage patterns
- Feature Discovery: Highlight new features based on your interests
4.3 Analytics and Improvement
- Usage Analytics: Understand how features are used and adopted
- Performance Monitoring: Track platform speed and reliability
- Error Tracking: Identify and resolve technical issues
- A/B Testing: Test new features and improvements
4.4 Marketing and Communication
- Campaign Tracking: Measure marketing effectiveness
- Personalized Content: Deliver relevant marketing messages
- Retargeting: Show relevant ads to previous visitors
- Newsletter Optimization: Improve email marketing campaigns
5. Third-Party Cookies
We use several third-party services that may place cookies on your device:
5.1 Analytics Services
- Google Analytics: Web analytics and user behavior tracking
- Mixpanel: Product analytics and user engagement
- Hotjar: User experience and heatmap analysis
- Segment: Data collection and analytics platform
5.2 Advertising Platforms
- Google Ads: Search and display advertising
- Facebook Ads: Social media advertising
- LinkedIn Ads: Professional network advertising
- Twitter Ads: Social media marketing
5.3 Support and Communication
- Intercom: Customer support and messaging
- Zendesk: Help desk and ticket management
- Mailchimp: Email marketing and newsletters
- Calendly: Meeting scheduling and booking
5.4 Payment Processing
- Stripe: Payment processing and billing
- PayPal: Alternative payment methods
- Tax calculation services: Automated tax computation
6. Cookie Consent and Management
6.1 Cookie Consent
When you first visit our website, we will ask for your consent to use non-essential cookies. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Change your preferences at any time
6.2 Managing Cookie Preferences
You can manage your cookie preferences through:
- Our Cookie Preference Center: Available in your account settings
- Browser Settings: Configure cookie settings in your web browser
- Opt-out Tools: Use third-party opt-out mechanisms where available
6.3 Browser Cookie Controls
Most web browsers allow you to:
- View and delete cookies
- Block cookies from specific websites
- Block third-party cookies
- Clear all cookies when you close the browser
- Receive notifications when cookies are set
Popular Browser Cookie Settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
7. Mobile App Tracking
If you use our mobile app, we may use similar tracking technologies:
7.1 Mobile Identifiers
- Device ID: Unique device identifier
- Advertising ID: For personalized advertising
- App Instance ID: For analytics and crash reporting
7.2 App Analytics
- Usage Analytics: Track feature usage and app performance
- Crash Reporting: Identify and fix app crashes
- Push Notifications: Deliver relevant notifications
7.3 Mobile Opt-Out
You can control mobile tracking through:
- iOS: Settings > Privacy > Tracking
- Android: Settings > Privacy > Ads
- App Settings: In-app privacy controls
8. Data Security and Retention
8.1 Cookie Security
- Cookies are transmitted securely using HTTPS
- Sensitive information is encrypted in cookies
- Session cookies are automatically deleted when you close your browser
- We regularly review and update our cookie security practices
8.2 Data Retention
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Expire according to their set duration
- Analytics Data: Retained according to service provider policies
- Marketing Data: Retained based on campaign requirements
9. International Transfers
Some of our third-party cookie providers may transfer data internationally. We ensure appropriate safeguards are in place:
- Privacy Shield: For US-based providers (where applicable)
- Standard Contractual Clauses: For EU data transfers
- Adequacy Decisions: For transfers to countries with adequate protection
10. Your Rights
Depending on your location, you may have rights regarding cookies and tracking:
10.1 European Union (GDPR)
- Right to withdraw consent
- Right to access cookie data
- Right to delete cookie data
- Right to restrict processing
10.2 California (CCPA)
- Right to know about cookie data collection
- Right to delete cookie data
- Right to opt out of sale of personal information
- Right to non-discrimination
10.3 Other Jurisdictions
We respect local privacy laws and provide appropriate controls based on your location.
11. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect information from children through cookies or other tracking technologies.
12. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. When we make changes:
- We will post the updated policy on our website
- We will update the "Last Updated" date
- We may notify you of significant changes
- Your continued use constitutes acceptance of the updated policy
13. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@advideopro.ai
Address: [Insert Company Address]
Phone: [Insert Phone Number]
For EU-specific inquiries, contact our Data Protection Officer: Email: dpo@advideopro.ai
14. Useful Resources
14.1 Learn More About Cookies
- All About Cookies: https://www.allaboutcookies.org
- Your Online Choices: https://www.youronlinechoices.com
- Network Advertising Initiative: https://www.networkadvertising.org
14.2 Opt-Out Tools
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Facebook: https://www.facebook.com/settings?tab=ads
- Digital Advertising Alliance: https://www.aboutads.info/choices
14.3 Browser Information
- Chrome Cookies: https://support.google.com/chrome/answer/95647
- Firefox Cookies: https://support.mozilla.org/en-US/kb/cookies
- Safari Cookies: https://support.apple.com/guide/safari/manage-cookies-sfri11471
This Cookie Policy was last updated on 11-Jul-2025. Please review this policy regularly as it may be updated from time to time.